A fresh experience from yesterday. A lady reserves a room for 2 people for the night of September 25/26. She is also interested in parking, so we explain how to get to one of our parking lots. Other guests are periodically checking in and I am refusing further accommodation requests thinking that we will be fully booked. But then ... we wait and nothing happens, so in the evening I call and the response is "we ended up going home." When I said it would have been nice to inform the hotel, I was told "well, it doesn't matter." It matters to me, but I didn't have time to communicate that to the lady as she hung up the phone. People please, think. This is a loss for the hotel, especially when due to this, they refuse someone who would have actually used the accommodation. We managed to fill the room at the very last moment. (translated)