The article by Filipe Lança Abreu discusses the transformation of the banking profession, emphasizing how the human relationship between the banker and the client has become secondary due to commercial goals and performance indicators, reducing the banker to a number in an increasingly automated and impersonal system. #Bancário #RelaçãoHumana #IniciativaLiberal (translated)
observador.pt
Quando o bancário deixou de ter rosto
