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#VulnerableCustomers
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Reuters 3w

Centrica, the owner of British Gas, has agreed to pay £20 million to a redress fund after regulators found the company installed prepayment meters in vulnerable customers' homes without consent, leading to potential energy supply cuts for those customers. #EnergyRegulation #ConsumerProtection #VulnerableCustomers #GB

British Gas owner Centrica to pay $27 million after prepay meter probe