Hey @ouraring Can you explain how a customer is supposed to feel when they pay for a ring, the ring never arrives, and your solution is neither a replacement nor a refund? I've been a loyal customer, but this experience has been awful. Ready to throw away my 4 in the trash at #CustomerService #OuraRing #LoyaltyLost #Thetweetdoesnotmentionanyspecificcountries.Therefore #therearenocountrycodestoreturn.
