🚨🩺💬 How to announce harm associated with care? Guidelines for informing, listening, and maintaining trust, useful for healthcare professionals and social-medical actors who support patients. 🧭 The HAS guide details the three stages of the announcement, with concrete cases, technical sheets, and a "To do / Not to do" list. 📒 Announcement of harm associated with care. Guide intended for healthcare professionals working in healthcare facilities or in the community. ✍️ High Authority of Health (HAS), "Improvement of practices and patient safety" collection. Project conducted by the evaluation and improvement of practices service (SEVAM), project leader Céline Schnebelen, with a HAS project group and an external working group (p. 59, p. 61-62). Preface by Jean-Luc Harousseau (HAS) and Claude Rambaud (association le LIEN, CISS) (p. 3). Audio Capsules of Health Practices 🎙️🎥 https://www.youtube.com/watch?v=9c0MsO9hmPM Analysis of Health Practices and link to the source ℹ️➕https://www.pratiquesensante.com/blog/pratiques-15/annonce-d-un-dommage-associe-aux-soins-guide-destine-aux-professionnels-de-sante-exercant-en-etablissement-de-sante-ou-en-ville-6296 📌 This guide is aimed at all healthcare professionals, in healthcare facilities or in the community, to help them prepare, carry out, and follow up on the announcement of harm associated with care. It provides guidelines for informing clearly, listening to the patient, recognizing their suffering, and maintaining trust. It offers a summary of "To do / Not to do", technical sheets, and concrete cases. It is also of interest to social-medical actors who support the concerned individuals and their families: its guidelines can enrich their practices of listening, support, and coordination with healthcare providers. This utility constitutes a broader reading of Health Practices; the guide explicitly designates healthcare professionals as its recipients. 🇬🇧: Announcement of harm associated with care. Guide for healthcare professionals working in healthcare facilities or in the community - https://www.pratiquesensante.com/en/blog/practices-15/annonce-d-un-dommage-associe-aux-soins-guide-destine-aux-professionnels-de-sante-exercant-en-etablissement-de-sante-ou-en-ville-6296 #️⃣ #pratiquesensante #SécuritéDesPatients #AnnonceDuDommage #RelationSoignantSoigné #DroitsDesPatients #ÉvénementIndésirable #SecondeVictime #GestionDesRisques #pratiquesensante #SécuritéDesPatients #AnnonceDuDommage #RelationSoignantSoigné #DroitsDesPatients #ÉvénementIndésirable #SecondeVictime #GestionDesRisques (translated)
