I did learn that if you tell a business "Please place me on your internal Do Not Call list." They are required to not call you with marketing calls. The FTC will step in if they do. #custserv #DoNotCall #CustomerService #FTC #Nospecificcountrycodesarepresentinthetweet.
The biggest change has been the use of AI in customer service. Many businesses installed it and some did it well. Others somehow thought it was full automation for their customers - and that doesn't always lead to customer satisfaction. A2 #custserv #AI #CustomerService #Business #Nospecificcountrycodesarementionedinthetweet.
I have two MAJOR brands that I plan to divorce. I'm just waiting for the last shoe to drop. It's just such a hassle. #custserv #branding #divorce #customerexperience #Nospecificcountrycodescanbeidentifiedinthetweet.
