LarsInvest criticized that Google reviews are, according to him, not very reliable: even a hairdresser with 4.8 stars can deliver a very bad haircut. He claimed that more than 90 percent of the reviews deleted worldwide are removed in Germany. He cited the legal situation as the reason, according to which reviewers must prove that they were customers there in the event of a dispute with the business. This deters many and has led to the emergence of a "removal industry" specialized in removing negative reviews, consisting of law firms and agencies, he wrote. Therefore, it hardly pays off to leave a review for bad food or service. As a positive point, he noted that the number of deleted reviews is now displayed. #Bewertungen #Friseurbesuch #Kundenservice (translated)
