VolkerKetzer wrote that self-service checkouts relieved the supermarket, while customers took on the work and were monitored by the machine. He described how he had spent a long time searching for the right type of bread roll on the screen while a queue waited behind him, critically assessing his checkout skills. In the past, this work was done by an employee; now he himself was under performance pressure. He commented on the machine's final question about a receipt with a wish for a pay slip. #Selbstbedienungskassen #Technologie #Supermarkt (translated)
