Bologna station, main taxi parking and underground high-speed taxi parking, the usual disaster with monstrous lines of human beings waiting for the taxi. When people complain, the explanations and reasons that taxi drivers have to give to customers, as suggested by cooperatives and lobby unions, are these: It’s not our fault, the traffic, the earthquake, the POS is broken, climate change, it’s the mayor’s fault, we pay too many taxes, we had a flat tire, the flood, there’s a fair, bank commissions strangle us, there’s traffic, it’s the municipality's fault, the region doesn’t help us, we were charging the POS but it’s out of battery. The explanations that I instead give to customers waiting, who after more than an hour in line start to get annoyed: - You are completely right, I apologize for the inconvenience, you have every right to be angry. #Bologna5 (translated)
