Search

Collecting the voice of patients is not enough: IGAS describes how to move from gathering to actions for improvement built with them. Twelve recommendations, benchmarks on the role of partner patients, and a warning about the audiences that are not heard. Patient Experience Mission at the hospital: a lever to transform, improve, and give meaning back. Stephanie Dupays, Bernard Goichot, and Philippe Sudreau, members of the General Inspectorate of Social Affairs (IGAS), with the participation of Maxence Teissier, IGAS intern. Audio Capsules of Health Practices Analysis of Health Practices and link to the source For caregivers, this report provides benchmarks for transforming patient voices into concrete improvements: better organizing reception and discharge, adapting pathways, and building solutions with the cared-for individuals. It shows how this partnership can strengthen trust, support cooperation, and give meaning back to the work, while specifying the necessary conditions and difficulties to anticipate. For the patient and their relatives, it helps to understand how their experience can contribute to improving care and hospital organization, beyond a satisfaction questionnaire. It presents different ways to participate, distinguishes the role of partner patients from that of user representatives, and emphasizes the need to better hear people facing digital, linguistic, or disability-related obstacles. #pratiquesensante #ExperiencePatient #PatientPartenaire #DemocratieEnSante #RepresentantsDesUsagers #eSatis #SavoirExperientiel #QualiteDesSoins (translated)

Child care safety, easy access, information to find help: 302 young people, caregivers, and professionals from 40 countries share their vision of quality mental health care. An exploratory survey by WHO Europe to inform reflection, without generalizing the results to the French context. Quality of mental health care for children, adolescents, and young people: what young people, caregivers, and professionals say Jennifer Hall and her colleagues - BMJ Connections Mental Health, November 2026. Research article presenting a survey conducted by the WHO Regional Office for Europe. The views expressed do not necessarily represent the official positions of WHO. Audio Capsules of Health Practices Analysis of Health Practices and link to the source For French actors in mental health, prevention, and social medicine, this article offers avenues to question the quality of services with young people and their caregivers: accessibility, care safety, information, quality of relationships, and participation in decisions. It can enrich team reflection or help prepare a local consultation. However, it does not describe the French situation: only one respondent resides in France, no minors were directly interviewed, and the results are not representative. Its interest lies in opening dialogue on the expectations of the concerned individuals, not in providing a diagnostic of French services or directly applicable recommendations. Survey to understand stakeholders’ perception of Quality of care for child, adolescent and youth mental healthcare across the WHO European Region #pratiquesensante #SantéMentaleDesJeunes #QualitéDesSoins #OMSEurope #ParticipationDesJeunes #Aidants #ExpérienceVécue #SoinsCentrésSurLaPersonne (translated)

🩺📋 Soins oncologiques de support : l’INCa fixe des critères de qualité pour les structures de ville, les structures hospitalières et les professionnels. ✅🗂️ Une autoévaluation déclarative, proposée tous les deux ans, permet aux structures conformes d’être signalées dans les annuaires régionaux des DSRC. 📒 Qualité de l’offre en soins oncologiques de support — Cahier des charges national ✍️ Institut national du cancer (INCa) — mai 2026 - pôle Prévention, organisation et parcours de soins. Coordination et rédaction : Bayane Ouali-Lajnef, Jingyuan Lin, Anne Duviard, Claude Linassier ; relecture : Romain Arini (p. 17) Capsules Audio de Pratiques en Santé 🎙️🎥 https://www.youtube.com/watch?v=g9h9yhkyFWE Analyse de Pratiques en Santé et lien vers la source ℹ️➕ https://www.pratiquesensante.com/blog/pratiques-15/qualite-de-l-offre-en-soins-oncologiques-de-support-cahier-des-charges-national-6270 📌 Le document définit les critères de qualité attendus des structures et des professionnels qui délivrent les soins du panier national de soins oncologiques de support, en ville comme à l’hôpital (p. 7-12). Il fournit un outil d’autoévaluation et d’engagement comprenant une grille de critères et une charte (annexe I, p. 22-27), ainsi qu’une liste non exhaustive des formations identifiées pour les professionnels, mise à jour en 2024 (annexe II, p. 28-35). Il précise les conditions de référencement et d’attribution d’une mention de conformité dans les annuaires régionaux des DSRC (p. 13-16). Il s’adresse également aux acteurs de coordination de ville, notamment les communautés professionnelles territoriales de santé (CPTS), les dispositifs d’appui à la coordination (DAC) et les maisons de santé pluriprofessionnelles (MSP), et peut servir de référence aux établissements souhaitant contractualiser une offre en soins de support (p. 6). 🇬🇧: Quality of the offer in supportive oncology care — National spécifications - Quality of the offer in supportive oncology care — National specifications #️⃣ #pratiquesensante #SoinsDeSupport #Cancérologie #QualitéDesSoins #ParcoursDeSoins #Autoévaluation #AprèsCancer #CoordinationVilleHôpital

🚨Patient and resident safety: the 2026-2028 roadmap details its 3 transverse objectives, 5 axes, and 26 actions. 📒 Improving the safety of patients and residents: the national roadmap 2026-2028 ✍️ Ministry of Health, Families, Autonomy, and People with Disabilities — General Directorate for Health Care Offer (DGOS) 🤝 Teamwork, reporting of serious adverse events, feedback, the role of the patient and their loved ones: what continues and what is new. Audio Capsules on Health Practices 🎙️🎥 https://www.youtube.com/watch?v=p4HGygys5YM Analysis of Health Practices and link to the source ℹ️➕ https://www.pratiquesensante.com/blog/pratiques-15/ameliorer-la-securite-des-patients-et-des-residents-la-feuille-de-route-nationale-2026-2028-6231 📌 The document aims to make existing safety mechanisms more accessible and promote a shared safety culture (p. 2). It allows for the identification of the tools and approaches it presents as existing (SAED guide, PACTE program, HAS non-technical skills reference framework, operating room checklist, "Patient Challenge") and those that are announced (reporting portal toolbox, guides, plans). It also provides the schedule for the next two safety culture measurement campaigns (2027 and 2028) and actions concerning nursing homes, primary care, and urban settings, as well as patients, residents, and their loved ones. #️⃣ #healthpractices #PatientSafety #QualityOfCare #SafetyCulture #SeriousAdverseEvents #Feedback #Teamwork #NursingHomes #pratiquesensante #SécuritéDesPatients #QualitéDesSoins #CultureDeSécurité #EIGS #RetourDExpérience #TravailEnÉquipe #EHPAD (translated)